Shipping policy
Shipping Policy
Last updated: 02/28/2024
Thank you for shopping at Alaskacube US. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:
- Standard Shipping: 3-5 Business Days
- Expedited Shipping: 1-3 Business Days
Please note that these are estimated delivery times and are not guaranteed. Actual delivery time may vary depending on the destination address.
Shipment to P.O. boxes or APO/FPO addresses
We ship to P.O. boxes and APO/FPO addresses using USPS.
Shipment confirmation and order tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking information will be active as soon as it's first scanned by the carrier.
International Shipping Policy
We currently ship to Canada but no other countries outside the United States.
Customs, Duties, and Taxes
Alaska Cube US is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Alaska Cube US is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
Please refer to our Returns & Refunds Policy for information on returns.
Contact Us
If you have any questions about our Shipping Policy, please contact us at hello@alaskacube.us or visit our Contact Us page for more information.